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DESCRIPTION
We are looking for junior Customer Support Agents to join a fast-growing iGaming company in Limassol.
As a Customer Support Agent, you will communicate with the company’s clients and assist them with their inquiries. You will represent the company’s brand, ensuring a professional, polite, and responsible customer experience.
- Assist customers via live chat and email (majority of interactions)
- Handle up to 3 chats simultaneously
- Limited inbound phone calls
- Verify customer documentation (ID checks)
- Ensure high customer satisfaction
- Work on a 24/7 rotational shift basis
REQUIREMENTS
- Serious candidates ready to commit long-term
- Fluent Portuguese and English speakers
- At least 6 months of experience in customer support
- Positive, down-to-earth, and polite personality
- Availability to work shifts (including nights)
- European passport (mandatory)