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DESCRIPTION
About the job
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers and we have fun doing it.
Responsibilities
- Deliver against ambitious quarterly business growth and product growth goals.
- Establish relationships via phone calls or email marketing and conduct regular phone consultations with clients to advise them on how to get the best return on their Google Ads investment.
- Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks and building quarterly plans for achievement.
- Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.
REQUIREMENTS
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in digital advertising, consultative sales, account management, digital media sales, business development, online media environment, or digital marketing role.
- Ability to communicate in English and Italian fluently to engage with clients in the region.
Preferred qualifications:
- Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling and engaged selling.
- Knowledge of online marketing strategy and tactics; expertise in managing digital advertising campaigns with a focus on performance marketing.
- Ability to own a portfolio in an advertising or media sales context in Italy, and consistently overachieve quotas to drive growth.
- Ability to influence stakeholders internally and externally to deliver impact.
- Ability to multi-task and manage multiple projects at a time with attention to detail.