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Digital Trust and Safety Analyst with Russian (m/f/d)

Riga , Latvia

TELUS Digital Europe

Mandatory:

English Advanced

Russian Proficiency

Company

TELUS Digital Europe

Employment type

Experience

Entry level

DESCRIPTION

Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases.
Business Impact: Play a crucial role in helping achieve the company’s business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.

REQUIREMENTS

Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.

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