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DESCRIPTION
Are you fluent in Polish and looking for an exciting career opportunity in beautiful Portugal? Join a leading global company as a Customer Service Agent, where you’ll enjoy professional development, competitive pay, and a supportive work environment. We’ll ensure a smooth transition with a relocation package that includes flights and hotel accommodation.
Your Responsibilities as a Polish Operations Support Expert:
Provide exceptional Polish-speaking customer support through phone, email, and chat.
Understand customer needs and deliver effective, personalized solutions.
Troubleshoot technical or product-related issues with professionalism and efficiency.
Collaborate with internal teams to resolve customer inquiries and ensure satisfaction.
Accurately document customer interactions to ensure smooth follow-up processes.
Stay informed about company products, services, and policies to deliver world-class support.
REQUIREMENTS
Skills, Qualifications, and Interests We’re Looking For:
Native-level or fluent Polish (written and spoken).
Proficiency in English (B2 level or higher) to communicate in a global environment.
Strong problem-solving and communication skills with a focus on customer satisfaction.
Comfortable with technology and learning new tools quickly.
Prior customer support experience is an advantage but not required—we provide comprehensive training.
A positive attitude, team-oriented mindset, and willingness to grow within the company.