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German-Speaking Customer support in Greece (remote possible) open_in_new
explore Remote , Greece
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DESCRIPTION
Remote only within Greece! Relocation package also available
About the Role
Join our client, a global leader in customer experience, as a Technical Support Advisor helping customers with their technical issues. You will respond empathetically and efficiently via phone, email, and chat, ensuring a top-quality customer experience. This role offers the unique chance to work on-site in Athens or remotely, depending on your preference.
What You’ll Do
- Handle technical customer issues with empathy and efficiency.
- Respond to user inquiries via phone, email, and chat.
- Maintain strong customer relationships by addressing inquiries professionally.
- Perform data entry and use relevant software tools.
REQUIREMENTS
- Native or fluent German speaker with good English communication skills.
- Strong problem-solving and technical aptitude.
- Excellent communication and customer service abilities.
- Ability to multitask, manage time efficiently, and work shifts.
- Basic software skills.
- Open to working either in Athens or remotely/on-site depending on project needs.