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DESCRIPTION
On behalf of our client, a globally recognized innovator in premium home technology solution, we are looking for a Polish Customer Support Representative. Our client designs and delivers high-performance products that improve everyday living in millions of households worldwide.
As part of their growing customer experience team, you will play a vital role in ensuring top-tier support for Polish-speaking customers.
Key Responsibilities
- Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
- Assist with product information, troubleshooting, and order-related inquiries.
- Accurately log interactions and ensure follow-up is timely and effective.
- Maintain a high level of professionalism and product knowledge at all times.
- Collaborate with international teams to resolve customer issues efficiently.
REQUIREMENTS
- Fluency in Polish and good command of English (spoken and written).
- Previous customer service experience is a plus, but not required.
- Strong communication and problem-solving skills.
- Comfortable working with technology and remote tools.
- Reliable internet connection and a quiet home workspace.