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DESCRIPTION
We're looking for full-time vendor service stars to join our growing international team in Budapest!
Your Start with Us
Your journey begins with mandatory in-person training, spread across one month from our office. The next training starts on 23rd of March, and full attendance is required. As a Vendor Operations Representative, you’ll play a critical role in ensuring restaurants are seamlessly onboarded, trained, and supported on our platform. You’ll be the driving force behind successful vendor activation and early performance, delivering outstanding service and guidance at every step.
What You’ll Do
- Onboarding & Activation
- Review and validate onboarding documentation to ensure vendors meet platform requirements
- Create and quality-check content before vendor activation
- Lead onboarding calls and training sessions to walk vendors through the app/device setup
- Activate vendors once all onboarding steps are complete
Vendor Support & Enablement
- Act as the go-to contact for newly onboarded vendors during their first 60 days
- Provide proactive performance support, addressing issues and guiding improvement
- Run targeted activities to drive vendor engagement and success
- Help us raise the bar — and grow with us. If you're eager to learn, lead, and make an impact, you’ll find fantastic growth opportunities at foodora.
REQUIREMENTS
Who You Are
- You’re a service-driven team player who thrives in dynamic, fast-paced environment. You bring a proactive mindset, a passion for helping others, and a positive, solutions-oriented attitude. If you’re adaptable, communicative, and eager to learn, you’ll feel right at home.
What We’re Looking For
- Strong computer literacy (we work across multiple systems)
- Fluency in English and Swedish, spoken and written.
- Previous experience in service — such as hospitality or customer support — is a big plus