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DESCRIPTION
Come and work with us.
Are you a customer service representative looking to expand your skills and maximise your potential earnings?
Are you English native or fluent with strong sales skills?
Are you looking for a role that rewards you the more you put in?
So we have the perfect opportunity for you!
Your future project: join our English Sales Customer Support team.
Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.
As a sales advisor in this project, your daily responsibilities will include:
- Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
- Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
- Solve with precision and efficiency emerging issues that customers may face
- Perform corrections and optimize the customers technical knowledge
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Previous experience in cross sales (mandatory)
- Native or proficient level of English (C2)
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Persuasive Skills
- Self-Motivating Skills
- Negotiation Skills
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Portugal
- Be a local candidate or willing to relocate to Porto, Portugal
Benefits.
- Competitive wages
- Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!