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259 job offers found

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Russian Speaking Gaming Customer Service- Office based

Lisboa e Vale do Tejo , Lisboa e Vale do Tejo

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Relocation package
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Barcelona , Barcelona

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Customer Service Advisor - DANISH market - VALENCIA

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Danish-Speaking Sales Consultant for Marketing Campaigns

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HIGHLIGHTED
job offers of Recruitment Direct at Europe Language Jobs

Russian Speaking Gaming Customer Service- Office based

Lisboa e Vale do Tejo , Portugal

Mandatory:
DESCRIPTION

Russian Speaking Gaming Customer Service
Office based, Portugal (Lisbon)

Compensation
Option 1: €1,050 gross per month + free accommodation (private room in a shared Lisbon-area apartment, all allowances included)
Option 2: €1,237 gross per month (no accommodation included, allowances included)

Owerview

Do you have experience in gaming and enjoy helping players? Join a support team representing one of the best-known gaming companies. You will assist Russian-speaking players from our Lisbon contact center while working remotely in Portugal.

Candidates must have an EU passport OR Portuguese Residence Card.

Key Responsibilities

  • Support customers through email and chat in Russian, and when needed, in English
  • Help with account and payment questions
  • Fix login and registration issues
  • Update or restore emails, phone numbers, and other account details
  • Handle hacked accounts and recover characters
  • Answer questions about the reward program
  • Provide information about tokens and pre-paid game cards
  • Resolve payment problems and process refunds
  • Manage customer data with care and professionalism

Note: Fluency in Russian and English, written and spoken, is required.

Working Hours

40 hours per week (8 hours per day with an additional lunch break hour), on a rotational shift pattern, covering 24/7 operations.

SKILLS

ARE YOU THE PERFECT CANDIDATE?