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Customer Service Agent – Portuguese Speaker -Airline Project

Seville , Spain

Foundever

Mandatory:

Spanish Advanced

Portuguese Mother tongue

Company

Foundever

Employment type

Experience

Entry level

DESCRIPTION

Location: Seville, Spain | Onsite with partial remote option

Foundever is hiring Portuguese-speaking Customer Service Agents to join the baggage services team of a leading international airline.

This is a stable project offering multiple shift options, structured onboarding and real opportunities for contract extension within an international work environment in southern Spain.

Your responsibilities

• Provide phone-based customer support in Portuguese

• Manage and follow up on baggage-related incidents

• Accurately register customer information in internal systems

• Represent a major airline while ensuring a high-quality customer experience

What we offer

• Initial 4-month temporary contract, with strong possibilities of continuation

• Full-time position: 38 hours per week

• Salary: €1,593.39 gross per month (language bonus included)

• Night shift bonus: €1.96 per hour between 22:00 and 00:00

• Onsite position in Seville (Los Remedios)

- Option to work remotely 2 weeks per month after the adaptation period

• Work schedule from Monday to Sunday, with alternating weekends off

• Fully paid and structured training (24 days)

• Start date: 29 June 2026

Requirements

• Portuguese and Spanish at C1 level or higher

• Confident use of IT tools

• Residence in Seville or willingness to relocate

• Interest in customer service and the airline sector

• No previous experience required

Why Foundever

At Foundever, we support your professional and personal growth through a comprehensive wellbeing approach:

• Move Well: fitness routines and healthy habits

• Eat Well: nutritional guidance and resources

• Live Well: work-life balance, mindfulness and stress management

• Do Well: social impact and volunteering initiatives through Foundever.org

Build your best moments and grow your career with Foundever in Spain.

Diversity & Inclusion

Foundever is committed to equal opportunities, diversity and inclusion, with zero tolerance for any form of harassment or discrimination.

This recruitment process supports blind CVs.

Portuguese speaking jobs

DESCRIPTION

SKILLS

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