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New Opportunity: Customer Service Specialist with German – Automotive Campaign | Madrid (Hybrid)
Astrea Recruitment is proud to offer exciting opportunities for multilingual talent ready to grow their career in a dynamic, international environment. We are currently hiring Customer Service Specialists with German for a premium automotive campaign representing a world-renowned British luxury vehicle manufacturer.
If you are fluent in German, have strong communication skills, and are ready to join a passionate team based in Madrid, we’d love to hear from you!
Position Details:
Role: Customer Service Specialist – German Market
Industry: Premium automotive
Location: Madrid
Work Schedule: Monday to Friday, shifts within 08:00–20:00
Contract: Permanent, full-time (39 hours/week)
Start Date: ASAP
Remote Option: Possibility for hybrid work after successful training and adaptation period
Key Responsibilities:
Handle inbound customer service calls in German, supporting clients with queries related to luxury automotive products
Deliver exceptional service aligned with brand standards
Collaborate with internal departments to ensure a seamless customer experience
Requirements:
Native or bilingual level of German
Advanced English (minimum B2 level)
Strong communication and problem-solving skills
Customer-oriented mindset and attention to detail
Training:
Duration: 3 weeks
Schedule: Monday to Friday, 09:00–18:00
Type: Paid training under contract (language/position bonuses not included during training)
Compensation & Benefits:
Relocation Support:
Up to €200 travel reimbursement for relocation (train/plane ticket required)
€300–€400/month relocation allowance for the first 3 months (gross, included in payroll; proof of housing payment required)
Support from a dedicated Welcome Department to assist with accommodation
Relocation bonuses are available only after completing 3 months of employment.
If you're looking for a stable role with a premium global brand, a multicultural environment, and opportunities for growth — this is your chance.
Apply now with Astrea Recruitment and start your next journey in the heart of Madrid!