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French Customer Support Agent-Hotel Supplier (Accommodation)

Lisbon , Portugal

Speakit Jobs

Mandatory:

English Advanced

French Proficiency

Company

Speakit Jobs

Employment type

Full time

Experience

Entry level

DESCRIPTION

Do you want to live a rewarding career, on behalf of the world’s most exciting brands? Join our client's multicultural team and make a real impact on our client’s business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.

Responsibilities:

As an French Speaking Advisor you will have the responsibilities below:

Assist viewers through phone and/or chat regarding different queries
Provide account and application support to viewers namely with regard to software functionality
Provide technical support and troubleshoot system configurations and network settings
Provide accurate and real-time responses to the viewer’s inquiries.

REQUIREMENTS

To be selected as an French Speaking Advisor, you need to have the requirements below:
Have a native level of French (written and oral) and fluent in English (B2)
Are passionate about entertainment and media enterprise
Have excellent communication skills coupled with empathy, team spirit and customer-oriented
Have familiarity with digital streaming services and devices
Be eligible to work in Portugal by either having EU passport or valid work permit to work legally in the country

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REQUIREMENTS

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