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DESCRIPTION
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Dutch native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Dutch Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include:
- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Dutch (C2)
- Advanced level of English (C2)
- Previous experience in Customer Service preferred
- Impeccable communication skills
- A calm, cool and level-headed attitude in every situation
- Excellent self-organizing skills
- A proactive approach and willingness to work on own initiative
- Ability to work under pressure, in order to achieve deadlines and KPI’s
- Ability to adapt to a continuously changing environment and procedures
- Knowledge of Microsoft Office Pack (Word, Excel)
- Must hold EU citizenship or valid work permit
- Be a local candidate or willing to relocate to Budapest, Hungary
Benefits.
- Competitive salary, bonuses and cafeteria benefits
- Paid professional training lead by our professional trainers
- Stable and international company background
- Multilingual environment, native colleagues from more than 25 nationalities
- Become a member of a friendly team - a company culture where we respect our diverse and unified teams, where we are proud of our achievements
- Opportunity for personal development and learning - You can develop and grow within the company as a member of our career program
- Feel the good vibe in our company events or team building activities (Monthly Fun Day with activities, office massage, Christmas party, charity events etc.)
- Free coffee and tea
- Foosball and darts
- We ensure you in-house doctor, central located fancy&modern office and casual dress code
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!