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Do you speak Slovenian and want to gain international experience in customer service? We have a fantastic opportunity for you!
Our multicultural client is looking for Slovenian speakers to join their customer or Technical service team in Athens, Greece. We're seeking someone with a positive work ethic and a passion for providing excellent service. With modern offices in the heart of Athens, our client offers both valuable work experience and the chance to immerse yourself in the charm of Greece's capital!
Why move to Athens?
Greece is more than just beautiful scenery. It's a country rich in history, culture, and natural beauty, offering a fantastic lifestyle. A large part of Athens' historic center has been transformed into a 3-kilometer pedestrian zone—the largest in Europe! Cultural and social life thrives amidst the city's ancient landmarks. The magnificent Acropolis, visible from nearly every point in Athens, serves as a constant reminder of Greece's rich heritage and the city's dynamic evolution.
Interested? Read on…
About the role:
Our client's expertise in fostering strong relationships gives them a competitive edge in delivering outstanding customer service. As a strategic partner for many well-known brands, they specialize in customer service and technical support. As a Slovenian-speaking Customer Service Agent, you will work within a team to address customer issues with empathy and efficiency. While your primary language will be Slovenian, fluency in English is also required, as you will interact with clients who speak English. This role involves handling customer inquiries across multiple channels, including phone, email, and chat.
It’s essential that all customer service agents create and maintain solid customer relations through expert handling of all questions and worries of the customer.
REQUIREMENTS
Being native or near-native in Slovenian
English on a communicative level.
Politeness, courtesy and good communication skills.
Time management and multitasking abilities.
Ability to work in groups.
Flexibility in working hours and ability to work in shifts.
Software skills.