Jobs in Hungary with languages
2 job offers found
Czech & Slovak Customer Advisor - Budapest, Hungary open_in_new
explore Budapest, Hungary , Hungary
DESCRIPTION
Come and work with us.
Do you want to contribute to an outstanding customer representative service?
Are you Czech & Slovak fluent with English communication skills?
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
Your future project: join our Czech + Slovak Customer Support team.
Our clients are leaders in entertainment technology and gaming innovation.
As a customer service specialist in this project, your daily responsibilities will include:
- Respond efficiently and effectively to all customers’ enquiries within given timescales
- Develop and maintain a full technical knowledge of the client’s products and services
- Deal with all correspondence as requested/required
- Accurately log all calls and in line with procedures
- Responsibly maintain and update all job-related administrative forms
- Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff
REQUIREMENTS
To succeed in the role, you will need to have:
- Proficient level of Czech (C1)
- Proficient level of Slovak (C1)
- Intermediate level of English (B1)
- Previous experience in Customer Service preferred
- Impeccable communication skills
- A calm, cool and level-headed attitude in every situation
- Excellent self-organizing skills
- A proactive approach and willingness to work on own initiative
- Ability to work under pressure, in order to achieve deadlines and KPI’s
- Ability to adapt to a continuously changing environment and procedures
- Knowledge of Microsoft Office Pack (Word, Excel)
- Must hold EU citizenship or valid work permit
- Be a local candidate or willing to relocate to Budapest, Hungary
