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Join our Video Streaming Customer Experts in Athens and help people all over the world take their video channels to the next level
TP collaborates with the world’s top online video sharing and social media platform, home to over a billion videos and millions of channels, with new video content uploaded every day.
We are looking for brilliant people, who love videos and social media, with a marketing mindset, who will give everyone the power to share their story through videos, willing to join us in our state-of-the-art working environment in Athens, Greece.
What you will do
• Provide optimal advice regarding different queries of the business clients.
• Create a meaningful rapport with key decision makers in the marketing industry while troubleshooting the customer’s issue.
• Provide strategic campaign support to educate your clients.
• Achieve strong customer satisfaction with a focus on quality and results.
• Searching for the most accurate and effective solution to the problem stated.
• Being blended throughout the day on different channels.
REQUIREMENTS
What you will bring
• Superior written and verbal communications skills in Icelandic, as well as effective listening skills
• Good communication skills in English
• Flexibility to adapt to the different working channels during the day (chat, phone, email)
• Ability to use positive language
• Willingness to continuous learning and improvement
• Good time management skill