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DESCRIPTION
Role objective:
Content Moderators play a key role in shaping Social Media by ensuring that all posts are aligned with the respective community standards. Alongside 14 other markets, our established team of Dutch speakers in the vibrant city of Berlin is here to make sure that our partners Social Media platform remains an enjoyable place for all its users. Join our international team and help us make social media a safer place for everyone!
As a Content Moderator you will:
- Evaluate user-generated reports that flag offensive or disturbing postings based on our client's policies and guidelines
- Review, block and delete content that goes against our client's community standards
- Commit to delivering a high standard of accuracy and quality at all times
- Have a direct influence on reducing hate, racism, bullying, cybercrimes and the spread of misinformation in online space
Our offer:
- Relocation & Signing Bonuses:
- 2,000€ signing bonus (paid in 2 installments).
- €1,000 relocation bonus (min. 100 km to Berlin).
- Compensation :
- €2,668.50 monthly salary (40h/week) + €150 monthly individual performance bonus .
- 40% shift bonus for Sundays/public holidays.
- 50% shift bonus for night shifts (10 pm - 6:30 am) .
- Perks
- No calls or emails:
- An exciting task in an innovative sector with no direct customer contact
- Well-being & Support:
- Company-sponsored public transport ticket, in-house resiliency support and daily meal subsidies.
- Modern Workspace:
- Adjustable desks, relaxation areas, massage chairs, gaming zones, and more.
- Career Growth:
- The opportunity to grow and develop with Teleperformance – our internal promotion rate is over 90%.
REQUIREMENTS
- Excellent Dutch & English language skills – no German needed!
- High awareness of the cultural and political situation, noteworthy social issues, and popular trends in the market/region you will be supporting
- An open mind to changing priorities and business processes
- A desire to work in a team-based, fast-paced, international environment where you'll need to embrace different cultures, nationalities, and languages
- Ability to work in rotating shifts (24/7)
- Work is from the office in Berlin (No remote)
- EU citizenship or a valid work permit for Germany