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German Customer Advisor Banking (m/f/d) – Hybrid from Greece open_in_new
explore Athens , Greece
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DESCRIPTION
Join Commerzbank as a German-speaking Customer Advisor! Work in a hybrid model with great benefits, performance bonuses, and private health insurance. Apply now and grow your career in banking!
Your day to day:
- Handle incoming customer calls and inquiries
- Understand customer needs to ensure satisfaction
- Build trustful relationships through open and interactive communication
- Provide accurate and complete information using appropriate tools
- Meet individual and team performance targets
- Record customer interactions and manage customer accounts
- Follow company communication guidelines and procedures
REQUIREMENTS
- You speak German at a native or near-native level
- Previous experience in customer service or as a customer advisor is a plus
- Excellent communication and active listening skills
- Strong computer literacy and fast comprehension of digital tools
- Team-oriented mindset and solution-driven attitude
- Able to multitask, prioritize, and manage time effectively
- Good MS Office skills are a plus (optional)