Jobs in Porto with languages
27 job offers found
DESCRIPTION
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Porto, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
- Be a single point of contact for advertisers and agencies (SMB) for different types of inquiries
- Put together solutions to support and expand your customer's self-serve advertising customer base
- Manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
- Demonstrate the value of advertising solutions and provide post-sales support for all self-service products
- From the beginning, you will take an active role in providing excellent and nimble customer service experience and continuously seek initiatives to enhance service and improve the overall customer advertising experience
REQUIREMENTS
Your qualifications
Concentrix is a great match if you:
- Have a high level of French (written and oral C1) and fluent in English (B2)
- Possess excellent writing and verbal communication skills
- Have the ability to multitask, possess critical reasoning skills, communicate effectively
- Are a fast learner, diligent worker
- Are proactive, self-motivated, and a great team player
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.