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DESCRIPTION
Are you passionate about online Advertising and new technologies? Would you like to join one of the leading tech companies? This social media platform has reinvented social interaction and is one of the most known networking companies, with millions of users every day.
You will support our client as a Customer Service Representative, providing your portfolio of clients with the best possible support.
- Providing support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels – phone, email and chat;
- Supporting and expanding the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Providing pre- and post-sales support for all self-service products;
- Providing product and tool support to improve customers’ experience;
- Identifying trends and solve problems facing multiple SMB clients;
- Providing vital product insights and feedback from our customers to the engineering department.
REQUIREMENTS
- Proficient level of Dutch speaker
- EU citizen
- Interested in working and living in Lisbon, Portugal
- Good communication skills