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DESCRIPTION
As a German-speaking Digital Cloud Engineer working hybrid in Krakow, Poland you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
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This career path is for you if you want to take your tech-savvy SaaS and cloud sales and marketing capabilities to the next level. Here you’ll join an organization that values your passion for continuous growth. You’ll be able to learn from your direct peers as well as be mentored by the business-to-business sales and business development experts you support.
During a Typical Day, You'll:
• Partner with the Google Cloud Sales team to identify business opportunities, qualify pipeline deals, and accelerate technical wins across a broad portfolio of products and segments.
• Lead solution design and technical architecture efforts; develop strategies to resolve technical impediments and ensure client solutions meet specific business requirements.
• Act as a trusted technical advisor, diagnosing customer needs and prescriptively guiding them through technical objections to ensure successful product evaluation and adoption.
• Provide "best practice" advice on enterprise architecture, platform infrastructure, and integration strategies to optimize the effectiveness of Google Cloud products.
• Demonstrate technical feasibility by building prototypes and demonstrating integrations within customer and partner environments.
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to the Operations Sales Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.
REQUIREMENTS
• Cloud Proficiency: Demonstrated knowledge and experience working with Google Cloud products, with the ability to navigate complex technical environments.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to ask high-value questions, identify technical needs, and handle high-level customer objections.
• Certification: Possession of a Google Associate Cloud Engineer certificate (or equivalent technical accreditation).
• Full professional fluency in German and communicative English
• Reside in or ability to relocate to Krakow, Poland