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DESCRIPTION
FOUNDEVER is looking for motivated customer contact agents for one of their clients in Morocco. This job requires you to be in Morocco and have Moroccan passport, you can work remotely from any part of the country.
Mission is to provide support to customers to ensure a seamless experience when using shipping and logistics services.
REQUIREMENTS
- Very good oral and written knowledge of the Dutch language
- Living in Morocco + being Moroccan citizen
- You learn quickly, are good at multitasking and can respond quickly and appropriately
- Proven interpersonal communication skills
- Service-oriented trait; friendliness should be second nature to you
Standard schedule: 7:00 AM – 5:00 PM CET (Central European Time).
Summer time adjustment: shifts begin at 7:00 AM CET.
During hour changes, work is from 8:00 to 18:00
Weekend : OFF (Saturday on rotation basis )