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DESCRIPTION
Scheduling Analyst (English-speaking) - On-site
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.
We are looking for an English-speaking Scheduling Analyst to join one of our exciting projects.
What you’ll experience with us
As a Scheduling Analyst in our team, you will:
- Operate as a leading point of contact for all Installation cases and on top questions from Clients in AMS
- Assist with difficult requests or escalation needs
- Ensure the timely and successful delivery of our solutions to the AMS market according to the HP Partners and Client needs and objectives
- Support servicing to end customer
What we offer you
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
REQUIREMENTS
We’ll be a great match if you:
- Are native (C2) in English - Italian &/or Spanish welcome
- Have a university degree in Business Administration or equivalent degree
- Have excellent communication skills both verbal and written
- Possess 2 or more years working in the IT sector
- Have excellent organizational and administrative skills, logical mind & business awareness
- Have high affinity for numbers and systems
- Are motivated, flexible and reliable
- Have good interpersonal and team-working skills
- Have good presenting/training skills (for sharing standards with colleagues and team-members
- Can analyse results to ensure existing functionality and recommends corrective action
- Possesses heavy customer focus
We are dedicated to creating a diverse, inclusive, and authentic workplace where everyone can learn and develop themselves professionally. If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.