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Junior Technical Support Advisor with Greek (Relocation /BG)

Sofia , Bulgaria

Astrea Recruitment

Mandatory:

English Advanced

Greek Proficiency

Company

Astrea Recruitment

Employment type

Full time

Experience

Entry level

DESCRIPTION

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – a leader in digital solutions and AI automation, enhancing global brand experiences in fintech, high-tech, tourism, and gaming, we are looking for – Junior Technical Support Advisor with Greek (Relocation).

Key Responsibilities:

Respond to customer queries clearly and efficiently via phone and chat;
Support with basic questions and non-technical issues;
Provide timely and accurate information;
Follow internal guidelines to ensure customer satisfaction;
Work with team members and escalate complex cases when necessary.

REQUIREMENTS

Requirements:

Fluency in Greek and English at B2 level;
Strong communication and problem-solving skills;
Basic computer skills and ability to learn new tools quickly;
Customer service experience is an advantage, but not required;
Ability to work independently as well as collaboratively in a team environment

Assisting jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?