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German Technical Support for Cloud Solutions

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Polish Speaking Technical Customer Support Specialist

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Technical Solutions Consultant with Italian and English

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Digital Trust and Safety Specialist with Hebrew and English

English Intermediate

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Technical Solutions Consultant with Polish and English

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German Technical Support for Cloud Solutions

Athens , Greece

TP Greece

Mandatory:

German Proficiency

Company

TP Greece

Employment type

Full time

Experience

Entry level

DESCRIPTION

Do you have excellent communication skills in German? Are you into technology? This is definitely for you!

As a member of our German Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.

Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.

TP in Greece connects customers with the world’s top brands for more than 40 years. We proudly represent the leading global businesses.

A new career journey in an awarded working environment begins at the click of the “Apply for this job” button. Just push it!

What you will be doing:

Provide 24/7 help-desk support via phone and email

Follow company and client procedures and guidelines

Be positive and proactive and have a desire for applying continuous improvement processes

Exchange ideas and solutions with your colleagues!

REQUIREMENTS

Job Requirements:

Excellent writing & verbal communication skills in German
Good technical troubleshooting & problem-solving skills
Technical background & familiarity with technology trends
Experience in customer service will be appreciated
Positive attitude & team spirit

SKILLS

ARE YOU THE PERFECT CANDIDATE?