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Dutch-speaking Service Desk Agent in Brno, Czech Republic

Brno , Czech Republic

Multilingual Jobs Worldwide

Mandatory:

Dutch Mother tongue

Company

Multilingual Jobs Worldwide

Employment type

Experience

Mid Level

DESCRIPTION

Service Desk Employee with Dutch language

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Our client offers business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.

A European leader in the energy sector has trusted our client to transform their Service Desk on a global level. To be successful in this journey, we are looking for a dedicated German-speaking Service Desk Employee to join our client´s team in Brno.

What does your future job look like?

You are the helping hand for employees of an European leader in the energy sector with problems in hardware and software via e-mail, telephone, chat or ticketing.
You will receive error messages and inquiries and solve them independently (of course after extensive training and always with access to guidelines).
If you are not able to solve the problem, you will forward it to the next support level.

REQUIREMENTS

What should you bring with you?

Fluent Dutch and good English skills
Motivation for a career in the IT service desk
Desirable: Initial experience in the service desk/ tech support process with remote support for laptops / desktops / LAN problems / application support / small forms etc.
You will learn everything you need to know for the job in our Brno Service Desk Academy

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DESCRIPTION

REQUIREMENTS

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