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Jobs in Philippines with languages

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Norwegian-speaking Customer Service Agents to Manila

Manila , Manila

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job offers of Nordic Jobs Worldwide at Europe Language Jobs

Norwegian-speaking Customer Service Agents to Manila

Manila , Philippines

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DESCRIPTION
Do you want to start a new life in a vibrant and tropical city while building your international career? Our client is now looking for Norwegian-speaking candidates to join their expanding team in Manila!

Join a leading global IT and business consulting services firm that’s offering exciting roles in technical support. With a full relocation package, including coverage for accommodation and other benefits, this is a unique opportunity to combine career growth with an unforgettable life experience!

About the company
Founded in 1976, our client is a global IT and business consulting services leader. They provide high-quality business consulting, systems integration, and outsourcing services. With 77,000 professionals serving clients from hundreds of locations worldwide, they are recognized for their industry leadership, cost-efficiency, timely delivery, and project quality. Operating across five continents, they combine global scale with operational excellence to reduce client time-to-market and deliver transformative solutions.

What will you do?
  • Resolve issues using excellent customer service, problem-solving, and technical reasoning skills.
  • Respond to user inquiries via phone, email, and case tracking systems with professionalism and accuracy.
  • Collaborate with local management, peers, and clients to ensure issue resolution meets satisfaction.
  • Follow agreed procedures and escalate when necessary.
  • Master all tools used and stay updated on products, policies, and procedures.
  • Maintain quality standards and correct any deficiencies promptly.
  • Submit required service delivery reports and provide feedback for process improvements.
  • Assist management with training and quality assurance plans.
  • Mentor new team members and provide coaching on quality expectations.
  • Participate in service delivery planning and ensure accurate and timely reporting.
  • Serve as backup Team Leader when needed.
About Manila
Live and work in one of Asia’s fastest-growing economies. With a low cost of living—approximately 50% lower than the Nordic region—you can enjoy a high standard of living, including accommodation with gyms, pools, and more. Experience sunshine year-round and embrace a new cultural adventure, all while advancing your professional career.

Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
REQUIREMENTS
Candidate profile:
  • Degree, diploma, or certification in any field.
  • Proficient in both English and Norwegian.
  • Strong computer literacy and technical aptitude.
  • Excellent analytical and problem-solving skills.
  • Proactive mindset and multitasking ability.
  • Background in IT, Finance, or HR is a plus.
  • Prior customer service or call center experience (optional).
  • Willingness to work shifts and adapt to change quickly.
  • Able to thrive in high-pressure environments.

ARE YOU THE PERFECT CANDIDATE?