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DESCRIPTION
As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and photos) as
per the defined policies and guidelines. Regularly monitor and evaluate the performance of Ads campaigns to identify
areas for improvement. The responsibility includes review and rating user generated content in the Ads environment,
providing written explanation, along with ensuring that it adheres to the client provided guidelines.
REQUIREMENTS
Roles and Responsibilities
- Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly
egregious content
- Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies
and guidelines
- Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's
standards and client expectations
- Rate and provide clear reasoning while ensuring adherence to guidelines
- Ensure consistency in rating decisions
- Participate in internal training
- Attend calibration sessions/calls
- Supporting other projects outside of your core project, as and when required,
- Re-writing prompts or responses
Skills Requirements & Qualifications
- Native Language
- University Degree (preferred) with 1-2 years of relevant work experience in either Ads moderation or content moderation
- Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
- Comfortable with G suite, especially Google Sheets
- Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
- Knowledge of established guidelines and best practices for content moderation.
- Experience in evaluating and comparing content from different sources.
- Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent.
- Research skills to evaluate content accuracy and identify trustworthy sources.
- Critical thinking skills to identify biases, inconsistencies, and limitations
- Attention to detail to review content as per ethical/legal standards.
- University Degree (preferred) with 1-2 years of relevant work experience in either Ads moderation or content moderation
- Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
- Comfortable with G suite, especially Google Sheets
- Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
- Knowledge of established guidelines and best practices for content moderation.
- Experience in evaluating and comparing content from different sources.
- Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent.
- Research skills to evaluate content accuracy and identify trustworthy sources.
- Critical thinking skills to identify biases, inconsistencies, and limitations
- Attention to detail to review content as per ethical/legal standards.