Danish jobs abroad
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explore Lisboa e Vale do Tejo , Lisboa e Vale do Tejo
DESCRIPTION
Our client based in athens in greece require Danish Speaking Customer Service Advisors
Important Information:
- C1 Danish & B2 English (Written & verbal)
- Training & tools are in English
- Contract: unlimited
- Operating hours Danish: Monday to Friday 09:00-17:00
- Salary Danish: 1350 gross (950 + 350 language allowance + 50 EUR LOB allowance)
- Performance bonus: Up to 10% according to your performance and KPI’s per month after the first 3 months (to be paid on the 4th month)
- Private Medical insurance (Generali)
- 5 euros per working day ( Card)
- Office based /W@H
Responsibilities
- Give accurate, valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of Danish (C2)
- Intermediate level of English (at least B2) both verbal and written
- Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- Must hold EU citizenship or valid work permit for Greece
- Be a local candidate or willing to relocate to historic Athens, Greece
REQUIREMENTS
C1 in Danish and B2 in English required