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DESCRIPTION
Join the Support Squad for a Leading Streaming Service!
Are you fluent in Danish and ready to bring your tech-savvy charm to the world of entertainment? We’re looking for a customer hero who’s ready to make a difference.
- Be the friendly voice (and keyboard) assisting customers via phone, email, and chat
- Provide top-tier technical support for a global streaming platform
- Solve contract and billing questions with speed and precision
- Handle complaints with empathy, professionalism, and a touch of magic
- Support both B2B and B2C clients—first and second-line inbound calls
- Make outbound calls for admin tasks like feedback collection and payment reminders
REQUIREMENTS
What You Bring to the Table
- Danish at C1 level (spoken & written)
- English at B2 level
- Solid tech skills—MS Office, browsers, and general computer know-how
- Positive vibes and a love for connecting with people
- A natural flair for soft selling and upselling