Jobs in Thessaloniki with languages
12 job offers found
DESCRIPTION
Polish-Speaking Customer Care
Thessaloniki, Greece
Salary: €1,300 euros gross/14 salaries + meal allowance + travel allowance + relocation package provided + private health and life insurance + €1000 signing bonus
Candidates must hold the relevant documents (AFM, AMA, AMKA).
Start date for this role is 10th August.
For this role, we offer:
Monthly gross salary: 1,300EUR
Sign on bonus: 1,000EUR
Transportation Allowance: 65EUR/month
Meal vouchers on an Edenred card: 85EUR/month
Private Health Insurance
Schedule: 5 days/week (40h), Monday–Sunday, shifts between 7:00–22:00 — emails only
Relocation: Package provided
Perks & Benefits
- Lunch allowance: €85 net/month
- Travel allowance: €65 gross/month
- Private health & life insurance
- Birthday leave
- Gym membership discount
- Relocation assistance
Key Responsibilities
- Deliver excellent customer service across email, phone, and chat
- Research and respond to inquiries accurately & on time
- Use internal documentation to resolve issues
- Escalate unresolved/priority cases
- Document interactions per SOPs
- Identify & communicate recurring issues
- Meet quality, KPIs, and policy standards
- Collaborate with teammates and other departments
- Attend training and comply with company policies
Requirements
Technical Skills
- Fluent in Polish (written & spoken)
- High-level English (written & spoken)
- Proficient with Windows, MacOS, MS Office, Google Workspace
Soft Skills
- Problem-solving & critical thinking
- Excellent communication (written & oral)
- Adaptable & flexible
- Empathetic & customer-focused
- Team-oriented
- Open to feedback & eager to improve
Personality Traits
- Resilient, calm, and professional under pressure
- Adaptable to changing business needs
- Trustworthy & reliable with strong integrity
- Resourceful with high attention to detail
- Skilled at multitasking