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DESCRIPTION
++ This is a temporary position for 7 months, with no possibility to stay after ++
We are currently looking for a Team Leader to support and manage a client’s high-performing IT sales team during a maternity leave cover. The team consists of 16 professionals focused on outbound sales and performance-based campaigns.
Your responsibilities and impact as a Team Leader will be:
- Overseeing the day-to-day operations and performance of a 16-person remote sales team
- Reviewing weekly activity reports for accuracy, opportunity tracking, and timely follow-ups
- Verifying data quality in quotes, opportunity stages, call outcomes, and reporting tools
- Ensuring agents maintain manageable workloads and meet deadlines for sales processes
- Checking fair distribution of tasks in shared markets and overseeing PSA follow-ups
- Conducting monthly reviews to ensure all business calls have recorded outcomes
- Creating and presenting monthly team alignment summaries and quarterly business overviews
- Delivering weekly performance reports to management and sharing key insights with the team
- Leading weekly team meetings and holding 1-on-1 sessions to address individual performance and support
- Monitoring and summarizing campaign activity for stakeholders, ensuring completion and engagement
- Coordinating with internal stakeholders and marketing when needed
- Reviewing bi-weekly report submissions for quality and completeness
- Managing leave requests and sick leaves through internal tools to maintain team coverage
REQUIREMENTS
Skills, qualifications and interests you need to succeed in this role:
- Minimum C1 level of English
- Currently living in Portugal with valid NIF and NISS
- Minimum of 2 years’ experience as a Team Leader, preferably in a sales environment
- Previous experience in sales, with strong knowledge of B2B or outbound sales processes
- Solid background in data analysis and performance reporting
- Experience working in or with IT teams or clients
- Excellent communication, leadership, and organizational skills
- Proactive, solution-oriented mindset with the ability to work independently and remotely