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DESCRIPTION
Would you like to boost your career working in digital marketing? Do you like online advertising and new technologies? We would like to meet you if you are motivated, creative, and open-minded! Experience living abroad, start your digital marketing career and enjoy the great Portuguese lifestyle.
About the Company
Join the #1 online advertising platform with a current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos.
✨ Your Profile
- Dutch is your first language, and you are fluent in English
- You have a high school degree or a bachelor's degree
- You have an interest in online marketing products
- Experience in technical troubleshooting is a plus, but not mandatory
REQUIREMENTS
✅ Your Responsibilities
- Assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat and social messaging channel
- Understand the business goals of the clients and support them through a chat system
- Provide high-quality customer service
- Adapt the brand’s voice and tone
- Respond appropriately to customer escalations and escalate issues
- Respond to inbound customer requests, document relevant case information