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German Sales and Customer Service Coordinator
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Customer Experience Associate with Greek
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DESCRIPTION
At TTEC, we’re all about the Human Experience. Elevated. As a Sales Representative with German-English in Dublin, Ireland, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
What You’ll Be Doing
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? This is a business-to-business sales role including inbound, outbound, and email communications with customers and prospects. We do hire various levels of sales where the customer you are servicing could be small to medium size business, advertising agencies, or business contacts supporting cloud-based technology or advertising opportunities uncovering ways to help them strategically grow their business and revenue base.
During a Typical Day, You’ll
- Bring your passion to negotiate and strong product and brand knowledge to close a sale, handle objections and rebuttals during customer interactions
- Effectively recommend, quote, and negotiate product knowledge with customers to close the sale while identifying and handling all sale opportunities
- Support customers ranging from small to medium size businesses or advertising agencies and C-Level business contacts supporting cloud-based technology
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.
REQUIREMENTS
What You Bring to the Role
- Currently reside in and eligible to work in Ireland without restriction
- Minimum one year demonstrated sales experience
- Fluent in German and English, written and spoken
- Strong fundamental understanding of cloud-based software or search engine marketing
- Active listener and ability to home in on sales cues
- Self-motivated and driven to meet or exceed goals