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DESCRIPTION
Ready to take your career to the Mediterranean? Join a global customer service leader and start your new life in Greece—where professional growth meets relaxed island living. We're looking for motivated Slovak-speaking support specialists to join an international team in sunny Greece.
About the Company
Our client is a global leader in customer experience management, operating in 76 countries and supporting 160 markets. Renowned for innovation and people-first service, they invest heavily in training, technology, and employee development. Join one of the world’s top outsourcing firms and be part of something big.
Your Role
As a Customer or Technical Support Specialist, you’ll be the first point of contact for customers across multiple channels (phone, email, chat). Your goal is to deliver excellent service with empathy and professionalism while solving issues quickly and efficiently.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat
- Troubleshoot technical issues or provide product support
- Maintain accurate records and data entry
- Collaborate with teammates and escalate complex cases when needed
- Ensure a positive customer experience through clear communication and problem-solvingly, and excel in data entry and software use. Elevate customer service for top brands with us!
REQUIREMENTS
- Native or Proficient in Slovak Language.
- English on a communicative level.
- Politeness, courtesy, and good communication skills.
- Time management and multitasking abilities.
- Ability to work in groups.
- Flexibility in working hours and ability to work in shifts.
- EU Passport or valid work visa.