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Dutch Customer Support at Microsoft Greece - Relocation Pack

Athens , Greece

Cityjoboffers

Mandatory:

Dutch Proficiency

Optional:

English Advanced

Company

Cityjoboffers

Employment type

Full time

Experience

Entry level

DESCRIPTION

Are you a technology enthusiast eager to integrate your passion into your career? This is your opportunity to fast-track to success! #wearehiring Join an exciting adventure with a team at Microsoft, one of the world's leading tech companies known for its innovative software, services, and devices. Dive into the world of technological excellence and innovation.

Dutch-speaking Customer Service Advisor for Microsoft

If you are fluent in Dutch and eager to delve into computer software, consumer electronics, personal computers, and digital platforms, seize this opportunity to become a part of the Dutch Microsoft Support team. This role involves supporting customers from the Netherlands, offering a unique chance to grow in the tech industry

✨ Your responsibilities

Identify customers’ needs and deliver appropriate solutions, including sales
Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries promptly
Assist customers in placing an order and related issues
Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible

REQUIREMENTS

❤️ Your Profile

Proficient in Dutch with excellent command of English (both spoken and written).
Technical research skills to troubleshoot customer problems
Exceptional communication skills
Problem-solving mentality and a strong sense of ownership
Sales experience with consumer products and services will be an asset
Positive and team-oriented attitude

Excellent Communication Skills jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?