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DESCRIPTION
As a Reporting Specialist, you will be part of the project operating within a couple of different streams, primarily focusing on:
- Reporting problems from Customers, our Client’s Employees, Business Owners, Surveyors, and Data Feed Updates;
- Real-time reporting of public transportation disruptions and road incidents across the globe, to the cities and countries our Client’s Maps Transit has been launched;
- Running tests and providing feedback on newly defined procedures including the use of tools, policies, and workflows;
- Performing validation by calling if required;
- Using a variety of online sources in various languages.
REQUIREMENTS
- Fluent Norwegian & English (at least B2);
- Willingness to work in a shift-based work schedule (24/7);
- Work experience of 0-2 years;
- Good understanding of all forms of public transport;
- Researching skills;
- Good communication skills and attention to detail;
- Incident management experience will be a great asset.