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DESCRIPTION
Ukrainian Speaking Customer Experience Advisor
Location: Lisbon, Portugal
Salary: €1,040 gross/month + free accommodation
Alternative package: €1,227 gross/month without accommodation
Are you fluent in Ukrainian and English, with an interest in digital marketing? This is a great opportunity to join a global outsourcing company in Lisbon and support a leading global Social Media brand.
The role
You will support small and medium-sized businesses with their online marketing and advertising campaigns. Your tasks will include providing pre- and post-sales support by phone, email and live chat, helping clients use the platform, resolving technical issues, reporting bugs and improving the customer experience.
Working hours
40 hours per week, 8 hours per day plus lunch break. Rotational shifts Monday to Sunday between 6:00am and 12:00am.
REQUIREMENTS
- Fluent Ukrainian and English, both written and spoken
- Previous customer service experience
- Flexible and willing to learn
- Interest in digital marketing
- Strong communication skills