Crm Systems jobs abroad
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Work from Anywhere in Greece: French Customer Advisor open_in_new
explore Remote , Greece
DESCRIPTION
Work with a Global Leader in Customer Experience Management
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. If you are a near-native French speaker looking for a new challenge in Greece, we have an exciting opportunity for you.
Responsibilities:
- Provide technical support and assistance to customers via calls, emails, and chats
- Troubleshoot technical issues and guide customers to effective solutions
- Act as a brand ambassador, staying informed about product updates and troubleshooting techniques
- Maintain accurate records of customer interactions and solutions provided
- Collaborate with internal teams to escalate complex issues when needed
REQUIREMENTS
Requirements:
- Near-native level in French
- Good communication skills in English (B2+ level)
- Exceptional communication and soft skills, as well as problem-solving skills
- Computer knowledge and tech savviness
- Ability to multitask, adapt to changes, and work independently and as a team member
- Prior customer support experience is an advantage
