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DESCRIPTION
Location: Larnaca, Cyprus
Role: Danish speaking Gaming Support Advisor
Salary: basic 1350 euro gross p/m plus 350 euro p/m potential performance bonus (basic salay increases to 1400 euro gross p/m after probation) - you do not pay income tax but you will pay around 11% on social services (which includes healthcare), therefore net monthly salary around 1200 euro p/m
Working hrs: Full-time between Mon-Fri 11:00-19:30
Relocation: when relocating from outside of Cyprus, there will be a relocation package offered - you can choose between two options:
Option 1: Book your own flight and arrange your own accommodation – receive €1000 from the company
Option 2: Book your own flight (up to €300 refund for the flight cost) and stay in company accommodations for up to two months. First month “for free”, the second month for a cost of €100.
Besides this there is relocation assistance with all administration and assist with finding long-term accommodation.
The Company
Our client is a global outsourcing partner - they currently have 70 offices in over 23 countries. For their multilingual hub in the beautiful port city on the south coast of Cyprus in Larnaca, they are looking to recruit Danish speaking support advisor to join their video gaming project.
The Role
As a Danish speaking Gaming Support Advisor you will be working just a short stroll from the beach! You will be the first point of contact via email, chat or phone for players in regards to queries in relation to their console, network or account. Listening to your customers needs, taking ownership of their issues and first time resolution is important in this role.
REQUIREMENTS
Requirements
- Fluent Danish and English
- Previous Customer service experience desired
- Excellent communication skills
- Ability to multi-task