You are seeing job offers with languages in Europe. Companies publishing with Europe Language Jobs are looking for multilingual speakers to work in top locations in Europe. Job offers with languages are published every day on our site, so keep looking for the right position for you. Complete your CV information and you will be able to see job offers matching your languages and skills. You can search by language, country, city and sector and you can do further searches using the Find Jobs By box. You are only a few clicks away from landing a language job in Europe!

Italian w/English speaking Customer Service Rep for Booking

Barcelona , Spain

TP Spain

Mandatory:

Italian Mother tongue

Optional:

English Advanced

Company

TP Spain

Employment type

Experience

Entry level

DESCRIPTION

Description

If you are an empathic person, a good listener, who has a problem-solving mindset and enjoys being a team player, we have the right job for you!

Job responsibilities:

As a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodation suppliers of all over the world, always ensuring a high level of customer service.

Clarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone.

REQUIREMENTS

Requirements

Italian: C2 level and advanced English

Excellent communication and inter-personal skills both written and spoken

User friendly PC skills: Office 365, CRM Database, and other internal platforms.

A problem-solving and solution-driven mentality

A positive, motivated mindset that will help you deal with some tricky customer problems.

Goal-oriented work approach

An open mind to changing priorities and business processes.

Affinity with Accommodation platforms

Experience within customer service or contact center environments will be valued.

Availability to work from the office and from home (within 100km from the office)

Office 365 jobs abroad

DESCRIPTION

REQUIREMENTS

SKILLS

ARE YOU THE PERFECT CANDIDATE?