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Customer Support - Dutch/Flemish Speaking (Hybrid Working in open_in_new
explore Remote , Malta
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DESCRIPTION
Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented?
We have exciting opportunities for Full Time Dutch/Flemish-speaking Content Moderators/Customer Support Agents in sunny Malta!
As a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other.
Our team collaboratively covers rotational morning and late shifts until midnight, with the added flexibility of working from the comfort of your home in Malta!
Moreover, we offer great relocation packages for international candidates and sponsor work visa applications for non-EU citizens.
About Besedo:
Besedo is a Swedish company with offices in five locations worldwide. We specialize in providing content moderation solutions to leading online marketplaces, dating sites, and sharing economy services. Our automation tool, Implio, facilitates fast and easy moderation, often in combination with our manual services. As a multicultural company, our employees collectively speak 25+ different languages, reflecting our diverse and inclusive work environment.
Join our team and embark on a rewarding journey to make the Internet safer for everyone!
Grow with trust - Grow with us
“The enduring goal of Besedo in Malta is that the composition of our workforce should reflect that of the communities in which we work.”
REQUIREMENTS
Previous experience is not required. What we value most is your enthusiasm and commitment to create a positive impact in the digital sphere. If you have strong Dutch/Flemish and reading and writing abilities, along with basic to conversational English skills, excellent computer proficiency, decision-making skills, attention to detail, proactive mindset, we want you as part of our amazing team!