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DESCRIPTION
Are you passionate about helping people and providing exceptional customer experiences? We are looking for a Storage Solutions Sales Advisor to join our dynamic team and guide customers through important life transitions, whether they’re moving homes, renovating, growing a business, or simply need extra space.
About the Role
As a Storage Solutions Sales Advisor, you will play a key role in supporting customers who have shown interest in storage solutions. Your mission is to make their journey smooth, clear, and stress-free by offering personalized recommendations and ensuring they feel confident in their choice.
This is a consultative, customer-first role, not cold outreach or high-pressure sales. We believe that success comes from helping customers feel confident that they’ve chosen the right solution.
What You’ll Be Doing
- Support potential customers who reach out for guidance on storage options.
- Follow up with warm leads to help them make informed decisions.
- Understand customer needs and recommend the right unit size and services.
- Explain pricing, availability, and promotions clearly and honestly.
- Build rapport, answer questions, and address concerns.
- Keep customer information accurate in the CRM system.
- Collaborate with the operations team to ensure a smooth move-in experience.
- Share ideas, insights, and best practices with your team, we grow together.
REQUIREMENTS
What We’re Looking For
- Experience in sales or customer service.
- Strong communication skills and a people-focused approach.
- Ability to quickly build trust and understand customer needs.
- Native-level proficiency in German.
- Comfortable working with digital tools and CRM systems.
- Someone who enjoys helping customers rather than pushing for a sale.
- Ability to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs.