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DESCRIPTION
Are you ready to make a difference in the world of alarm systems? We are looking for motivated and customer-focused professionals who want to be the friendly voice on the other end of the line, ensuring that our customers feel safe and well supported.
At NewCo Communications, we go beyond standard service. We create outstanding customer experiences, and we want you to be part of this mission!
Key Responsibilities
- Be the first point of contact for customers and provide fast and friendly service.
- Answer customer inquiries by phone and email, offering tailored solutions.
- Ensure accurate administrative follow-up of all customer requests.
- Contribute to a safe and reliable experience for our customers.
REQUIREMENTS
- Fluent in Dutch, both spoken and written, with a good command of English.
- Customer-oriented, empathetic, and a strong communicator.
- Experience in customer service is an advantage, but not required.
- Solution-oriented, able to work well under pressure, and capable of multitasking.
- Comfortable working with computer systems and software applications.
- A valid Certificate of Good Conduct (VOG) is required.