Processing Payments jobs abroad
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DESCRIPTION
At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!
For one of our clients – а company specializing in customer experience technology that delivers outsourced sales, support, and business process services to large businesses, we are looking for – Transaction Support Advisor with German and English.
REQUIREMENTS
Responsibilities:
- Provide support to customers by phone and email in German and English;
- Help with credit card inquiries and transaction support;
- Deliver a seamless customer journey through quick and effective solutions;
- Maintain clear and accurate records in internal tools;
- Collaborate with colleagues to resolve cases efficiently.
Qualifications:
- Strong communication skills in German and English;
- Previous customer service experience is an advantage;
- Proactive, detail-oriented, and solution-driven;
- Comfortable in a fast-moving, international setting;
- Team player with a positive, flexible attitude.