Hospitality jobs abroad
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DESCRIPTION
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site) you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative, you will:
- Manage supplier invoices in the internal system
- Enlighten suppliers concerning invoice doubts.
- Answer suppliers through outgoing and incoming calls and emails
- Evaluate the need for escalation
- Put suppliers in contact with the client in case of necessity
REQUIREMENTS
Your qualifications
Concentrix is a great match if you:
- Have a high level of German and fluent English (C2 - written and oral)
- Have strong analytical and problem-solving skills.
- Have proficiency in Excel and good communication skills
- Are autonomous and able to ensure end-to-end delivery of cases.
- Are responsible, flexible, dynamic, and resilient.
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.