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DESCRIPTION
Are you a German speaker looking for work in Malaga, Spain? Your Language skills are unique!
Why Málaga? Enjoy 300+ days of sunshine, stunning beaches, and a vibrant international community in one of Spain’s most affordable and livable cities.
Why join our hospitality customer service team? Work in a dynamic, fast-paced environment, helping travelers with bookings while developing valuable sales and communication skills. Benefit from career growth opportunities, competitive pay, and relocation support in a top-tier global hospitality brand.
- Location: Málaga, Spain
- Start Date: 9/5/2025
- Contract Type: Permanent (Indefinite)
- Salary: €23.000k per year
- Sign-On Bonus: €1,500
About the Role
We are looking for German-speaking Customer Service Representatives to join our team and provide outstanding support in the hospitality industry. The role involves handling inbound calls from German-speaking customers, assisting with reservations, and ensuring an excellent customer experience. A sales-oriented mindset is highly valued, as closing bookings will be part of your responsibilities.
Key Responsibilities
- Handle incoming calls and provide top-quality customer support in German.
- Assist customers with hotel reservations and inquiries.
- Ensure customer satisfaction and provide effective solutions.
- Utilize strong communication and sales skills to maximize bookings.
- Upgrade bookings from customers.
REQUIREMENTS
Who We Are Looking For
- Native or fluent German speaker + fluent English skills.
- Previous customer service and/or sales experience is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a dynamic, fast-paced environment.
- Willingness to work on-site in Málaga.