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DESCRIPTION
Are you ready to be the friendly and persuasive voice that connects customers with solutions they truly need? We are looking for exceptional Telesales Agent to join our telesales team and help us deliver outstanding experiences to our clients.
Role Overview
As a Telesales Agent, you will play a key role in engaging with partner businesses and existing customers. This is a quality-driven sales position where authentic, meaningful conversations are essential, while consistently achieving volume and performance targets remains critical to success.
The responsibilities:
- Initiate high-quality conversations with key decision-makers.
- Build trust and identify customer needs through consultative selling.
- Handle objections effectively and guide prospects toward suitable solutions.
- Drive upselling and cross-selling opportunities to maximize customer value.
- Engage with customers and promote products aligned with partnership agreements.
- Meet or exceed individual and team sales targets.
- Accurately record interactions in CRM systems and provide feedback to improve strategies.
REQUIREMENTS
What We’re Looking For
- Native-level proficiency in Swedish (both spoken and written) and a good command of the English language.
- Strong communication and persuasion skills.
- Experience in telesales or consultative selling is a plus.
- Ability to thrive in a target-driven environment.
- Comfortable using computer systems and various software applications.
- Professionalism and commitment to delivering exceptional customer experiences.