Job offers with languages in Europe
963 job offers found
explore Porto or Lisbon , Porto or Lisbon
Customer Support for Tech Company - Italian in Lisbon open_in_new
explore Lisbon , Portugal
DESCRIPTION
- Provide the necessary help to solve all customer’s technical issues, through phone and email;
- Be a relentless advocate for the customers and their issues;
- Ensure customer satisfaction, presenting creative solutions to their issues;
- Make an effort to regain customer’s confidence in the brand;
- Provide recommendations to engage with customer’s needs;
- Have a central role within the internal organization.
REQUIREMENTS
- Fluent written and verbal communication skills in Italian (C2);
- Good knowledge of English (minimum B2);
- Experience in Technical Support (1 year minimum);
- Customer oriented with strong decision-making skills;
- Excellent communication and interpersonal skills and team spirit;
- Ability to solve technical issues creatively;
- Ability to build and maintain positive relationships with customers;
- Agile in computer skills from the user’s perspective.
