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DESCRIPTION
Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. Our EMEA Business Service teams empower seamless operations and drive exceptional results across our electrical, industrial, and corporate teams.
What you’ll do:
Reporting to the Supervisor, The primary function is to draft standard quotes and offers to internal and external customers for products and systems of EATON Electrical division.
- The main activities to be covered are related to management of the Requests for Quotations (from Delivery to Order, Configure to Order and Engineer to Order requests) and related process flow in multiple aspects, providing a complete and professional support to the sales organization. This can include quote registration in CRM, creation of BOM, product selection, cross reference, technical specification and updates according to local standards and regulations.
- Responsible for interfacing with sales engineers and partners such as Distributors, Wholesaler, Value added Resellers and System Integrators, designers and/or sales or service representative when necessary to handle a variety of commercial pre-sales support functions. Supporting the local sales organization and customers in areas such as technical and commercial assistance, technical guidance, documentation, compliance with standard, comparison with competitors portfolio, product or assortment specific questions by acting as a point of contact on several channels: sales tools, ERP, web ticket, telephone, chat, e-mail, etc.
- Manage technical inquires such delivery-to-order, configure-to-order and engineer-to-order solutions with products and systems from EATON Electrical portfolio.
- Draft technical quotes with a suggested net selling price based on electrical diagrams, lists of material, tender documents, technical data, product lists from competitor’s catalogues.
- Manage cross references and provide pre-sales support in choosing the components among the EATON product portfolio and competitors.
- Support the local Sales Organization in quote registration, opportunity management and updates in CRM.
- Calculation and draft of technical solutions for CtO quotations (BidManager, Configurator and other tools) and EtO, including alignment with product experts for not standard solutions.
- Support in testing and development of engineering software’s and tools for design and quotations.
- Acquire technical knowledge and expertise for specific product families and help in knowledge sharing sessions for new joiners and colleagues.
REQUIREMENTS
- BSc in Engineering or equivalent Technical Degree. (Electrical is an advantage)
- Proven experience in sales/technical support or quotations for electrical products.