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German-Speaking Netflix Customer Experts

Athens , Greece

TP Greece

Mandatory:

German Proficiency

Company

TP Greece

Employment type

Full time

Experience

Entry level

DESCRIPTION

Are you an avid TV shows fan? Join our Netflix Customer Experts team in Greece

Our collaboration with Netflix gives you the chance to work within the awarded working environment provided by TP, while enriching your resume by working with one of the world’s top brands. How does this sound? Ready to join us in Greece?

Your responsibilities:

Support German speaking Netflix subscribers
Communicating through chat & phone with subscribers
Answering how-to questions about payment
Troubleshooting streaming and content issues
Assisting subscribers with how-to questions & navigating on Netflix

Job requirements:

Excellent German language skills
Fluency in English
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!

What we offer:

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring a Friend and get up to €3.500 depending on the language
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

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