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explore Sant Cugat del Vallès , Sant Cugat del Vallès
explore Sant Cugat , Sant Cugat
Spanish Customer Service Representative open_in_new
explore Lisbon , Portugal
DESCRIPTION
Exciting Opportunity in spanish market! Join a Dynamic Team in Lisbon
Are you ready to step into the dynamic world of fintech? We're on the lookout for a dynamic, detail-oriented Transaction Monitoring Analyst to join our team in sunny Lisbon!
For this role, you need to have a minimum 6 months experience in Transaction Monitoring, SAR narrative drafting or Compliance roles.
Your Responsabilities:
- Perform timely and accurate reviews on high risk consumers and potential sanction matches;
- Perform timely and accurate reviews of AML/CTF transaction monitoring alerts;
- Escalate any and all observations of deviations or unusual consumer behaviors indicative of money laundering/terrorism financing downstream for further investigation in a prompt and appropriate manner.
REQUIREMENTS
- Native Spanish;
- Good knowledge of Portuguese (spoken and written);
- Previous experience in customer service roles (preferred);
- Ability to communicate clearly, empathetically, and effectively;
- Organization, responsibility, and team spirit – which skills do you consider most important in a job?
- Availability to work from 08:30 to 17:30, Monday to Friday.
