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job offers of ADECCO RECURSOS HUMANOS  at Europe Language Jobs

Spanish Customer Service Representative

Lisbon , Portugal

Mandatory:
DESCRIPTION

Exciting Opportunity in spanish market! Join a Dynamic Team in Lisbon

 

Are you ready to step into the dynamic world of fintech? We're on the lookout for a dynamic, detail-oriented Transaction Monitoring Analyst to join our team in sunny Lisbon!

 

For this role, you need to have a minimum 6 months experience in Transaction Monitoring, SAR narrative drafting or Compliance roles.

 

Your Responsabilities:

  • Perform timely and accurate reviews on high risk consumers and potential sanction matches;
  • Perform timely and accurate reviews of AML/CTF transaction monitoring alerts;
  • Escalate any and all observations of deviations or unusual consumer behaviors indicative of money laundering/terrorism financing downstream for further investigation in a prompt and appropriate manner. 
REQUIREMENTS
  • Native Spanish;
  • Good knowledge of Portuguese (spoken and written);
  • Previous experience in customer service roles (preferred);
  • Ability to communicate clearly, empathetically, and effectively;
  • Organization, responsibility, and team spirit – which skills do you consider most important in a job?
  • Availability to work from 08:30 to 17:30, Monday to Friday.

ARE YOU THE PERFECT CANDIDATE?