Jobs in Denmark with languages

At Astrea Recruitment, we’ve been turning job searches into exciting new beginnings for 18 years! With offices in Bulgaria and Serbia, we connect top talent with leading Bulgarian and international companies. We believe in helping people grow into their best selves, and our ever-growing network of happy candidates and clients is what drives us forward. Let’s shape the future together!

For one of our clients – one of the biggest providers of digital solutions, AI automation, and customer experience services, helping global brands deliver top digital experiences in fintech, high-tech, tourism, and gaming, we are looking for –Customer Support Analyst with Danish (Relocation to Bulgaria).

Key Responsibilities:

• Deliver outstanding customer support through email, chat, and phone communication;
• Respond to customer questions and resolve issues related to our products and services;
• Assist customers with troubleshooting and help them overcome technical difficulties;
• Follow up on pending cases to ensure customer satisfaction;
• Share customer feedback and improvement suggestions with the product and tech teams;
• Communicate in a friendly, professional, and helpful manner at all times.

Requirements:

• Proficiency in Danish, as well as English (both written and spoken);
• Prior experience in a customer support role, ideally within a tech or fintech company;
• Strong analytical and problem-solving abilities with great attention to detail;
• Clear and effective communicator, capable of simplifying complex topics for customers;
• Self-motivated and able to work independently while managing multiple tasks;
• Open to working flexible hours and different shifts based on customer demands.