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Jobs in Katowice with languages

4 job offers found

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DeLonghi Customer Service advisor with Romanian

Katowice , Katowice

Easy apply
Relocation package
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Customer Service advisor with Hungarian

Katowice , Katowice

Easy apply
Relocation package
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Customer Travel Consultant with Greek – Global Operations

Katowice , Katowice

Easy apply
Relocation package
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DeLonghi Customer Service advisor with German

Katowice , Katowice

Easy apply
Relocation package
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job offers of Concentrix Poland at Europe Language Jobs

DeLonghi Customer Service advisor with Romanian

Katowice , Poland

Mandatory:
DESCRIPTION
  • Serve as a brand ambassador, handling incoming and follow-up customer enquiries via phone, web form, or web chat.
  • Follow established procedures to address customer needs promptly and professionally.
  • Process warranty claims and coordinate repair services for customers.
  • Provide technical troubleshooting support and guidance.
  • Resolve complaints, process orders, arrange refunds, and provide product information to ensure a seamless customer experience.
  • Assist customers with all aspects of the purchasing process, including addressing questions, resolving incidents, and managing queries.
  • Strive to increase customer satisfaction and loyalty through efficient and effective resolution of requests
REQUIREMENTS
  • C1/C2-level proficiency in Romanian language, both written & verbal
  • B2 English language skills
  • Proven experience in a Customer Service role, ideally within consumer products
  • Comfortable working with multiple systems and platforms (e.g CRM, WebChat, Review Sites)
  • Competence in Microsoft Office
  • Ability to empathize with customers while maintaining an objective perspective
  • Excellent telephone manner and ability to handle queries quickly and efficiently
  • Team-oriented with a positive attitude and ability to support colleagues

ARE YOU THE PERFECT CANDIDATE?